πŸ€‘ eBay Motors - Purchase Protection - Overview

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Most transactions on eBay.com are covered by the eBay Money Back Guarantee. Covered. Purchases are covered by the eBay Money Back Guarantee when all of the following are true: An item isn't received or it isn't as described in the listing; A buyer reports that they didn't receive an item or requests a return within the eBay Money Back Guarantee.


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After clicking I haven't received my item, eBay informs me that my item isn't ISN'T covered by eBay Money Back Guarantee. I've read through what transactions are NOT covered by the eBay Money Back Guarantee, and none of the exclusions apply to my item. Almost every menu choice you make in eBay help results in the "email eBay" option to be.


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eBay makes every effort to detect and act against buyer abuse of the eBay Money Back Guarantee program. If eBay determines that a buyer is attempting to unjustly benefit from eBay Money Back Guarantee, the buyer may be removed from coverage or suspended from eBay.


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eBay Money Back Guarantee policy
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You may if you change your mind.
Select Return this item.
You'll see your anticipated refund amount.
Include the packing slip, affix the shipping label, and send the item back to the seller within five business days of starting the return in My eBay.
You can drop the package off at the post office or schedule a pickup with the US Postal Service or designated carrier.
If you have an international return, you should communicate directly with the seller about return shipping and tracking.
The seller discover card 150 back issue your refund within six business days after the return item shows "delivered" in the tracking info.
If you've not received your refund after 6 business days, send the covered by ebay money back guarantee a message to discuss.
It depends on the reason for the return and the seller's return policy.
In most cases, sellers designate that the buyer will pay for return shipping and any restocking fees if specified in their return policy.
Some sellers offer free return shipping.
If the item is damaged or not as described, sellers must cover return shipping covered by ebay money back guarantee />When you're responsible for return shipping charges, we'll charge your PayPal account covered by ebay money back guarantee the item is shipped with an eBay label.
In most cases, the seller will issue your refund within six business days after receiving the returned item.
If you haven't received a refund six business days after the item tracking shows the item delivered back to the seller, contact the seller directly or use the "Ask the seller a question" feature next to the item in your purchase history.
If you can't resolve the issue with the seller, you can ask eBay to step in and help.
You must return an item in the same condition as it was received.
If it's too late to start a return, it's up to the seller to decide whether or not he or she will accept a late click at this page />Contact the seller for more information.
For more details on returns.
If five business days have passed since you started a return and you haven't sent the item back to the seller yet, contact please click for source seller to see whether he or she is still willing to accept covered by ebay money back guarantee return.
For more details on returns.
Exchanges are not supported on eBay.
What should I do?
A replacement is an item that is exactly the same as the original item was described in the listing.
Ship the original item back to the seller within five business days of requesting the replacement.
The seller will also ship the replacement item within five business days of receiving your item.
What if I need to return it?
International returns cannot be fully handled through the standard eBay returns process at this time.
It's best to contact the seller directly if you have any questions about their return policy.
The easiest way to initiate a return is through My eBay in purchased items.
However, you can contact the seller with any questions or if you are unsure of making the return.
You may only return multiple items if you purchased a multi-quantity item from the same transaction.
If not, then you must initiate a return for each item individually.
No, the eBay Money Back Guarantee is automatically included with the purchase of virtually every item on ebay.
The eBay Money Back Guarantee protects you in case you do not receive your item, or if the item is not as described in the listing.
Vehicles, real estate, items sold by Sotheby's, websites and businesses for sale, classified ads, and services are not covered.
Some business equipment categories are also excludedβ€”though they may be covered by the eBay Business Equipment Purchase Protection.
For the complete details, see the.
You can use Money Back Guarantee up to 30 days covered by ebay money back guarantee you received your item or when you should have received it.
After 30 days, file for PayPal Purchase Protection in your PayPal account.
PayPal offers a 180 day window for coverage of items that are not as described or not received.
We will track the resolution and help if you ask us to step in.
If the seller provided you with tracking information that shows your item was delivered, please check the address you provided in your order details or ask a neighbor if he or she might have received the item meant for you.
What should I do now?
You can track the progress of your request and will be notified of the resolution.
We review all the information we have about a case and make a decision based on the policy we have in place.
You can read the policy in.

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And if buyers want to benefit from eBay’s Money Back Guarantee, they must have paid through PayPal. Guarantee that's full of loopholes.. Ebay is not covered by the Financial Ombudsman. If you.


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'I've had a horrendous experience with eBay' We hear from another reader who has been left out of pocket because of eBay's money back guarantee scheme


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It claims to take action in 30,000 cases each month when something goes wrong and users are out of pocket.
This was launched last year, and promises to refund the buyer with the cost of an item if it does not arrive or is not as described.
If such a refund is made the seller has the money deducted from their account.
Last week we reported how indefinitely after he sold a phone to a buyer in Hungary who claimed they had not received the item.
This resulted in eBay automatically refunding the buyer under the guarantee scheme and passing the cost back to Https://deposit-promocode-casinos.website/back/your-money-back-guarantee.html Wright, without investigating the matter.
Ebay later waived the fee β€” but failed to explain adequately why it had been so quick to favour the buyer.
Helen Hickman pictured above suffered a similar experience.
Mrs Hickman, 53, uses eBay to sell surplus stock from her baby shop covered by ebay money back guarantee Buckinghamshire.
Last month, however, Mrs Hickman encountered her first troublesome buyer.
After selling a brand-new, sealed pushchair for Β£199.
This was just within the 14-day period during which a buyer can receive a refund β€” provided that the goods are in the same condition as when sold.
Another automated message from eBay a few days later was sent to Mrs Hickman stating that the buyer had to be refunded, despite the fact that Mrs Hickman had yet to receive the returned pushchair.
After calling eBay to dispute its insistence that she should pay without having received the item, eBay said it would investigate the matter.
Five days later, the case was formally closed in favour of the buyer.
Like many who use eBay, Mrs Hickman said her frustrations really began when she needed to make contact with covered by ebay money back guarantee within the organisation.
Mysteriously, she got her money back a few days later.
As in the case of Mr Wright, it is not clear what prompted the payment β€” or whether the buyer was forced to pay covered by ebay money back guarantee all.

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You are covered by the eBay Money Back Guarantee if you receive an item that is not as described in the listing. No additional import charges at delivery! If you are an international buyer please provide us with a contact number, which is used by customs in the event that there is an issue with your purchase.


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Most purchases go through with no problems at all.
Contact the seller You can do this via My eBay, and in most cases sellers will fix the problem straightaway.
Some types of listings are excluded: vehicles, real estate, businesses for sale, and digitally delivered goods or service.
You can find all the details on the eBay Money Back Guarantee.
Have a look at some frequently asked questions below.
It covers most purchases sent by post β€” more than 99% of eBay listings.
It excludes vehicles, real estate, businesses for sale, digitally-delivered goods or services.
All details on eBay Money Back Guarantee are included in the.
Firstly find money betting offers item in your Purchase History in.
Select Contact Seller under More Actions, and then select the reason you want to contact them.
Contact your seller if the estimated delivery date has passed.
You can view the estimated delivery date within your Purchase history in.
Click on More actions to the right of the item you bought and then View order details.
Most business sellers offer returns and show the details within their listings.
To return an item, go to your Purchase history in to find your item.
Select Return this item from the More actions menu.
Sellers should get back to you quickly to offer a resolution.
They may ask you to provide further covered by ebay money back guarantee />They should offer a replacement or refund if something is lost.
If you received something that wasn't as described, your seller will often ask you to return it and then send a refund or a replacement.
If a part was missing or requires repair, your seller may offer to send the covered by ebay money back guarantee part or offer a partial refund.
When you ask us to step in and help via My eBay, a request is opened on your behalf.
You can track the progress of your request and will be notified of the resolution.
Many sellers ask you to return an item before they send a refund or replacement.
Send your item back to the seller so they can do this.
We recommend using a tracked service for returning items e.
Royal Mail Signed For.
To be covered by eBay Money Back Guarantee, you have up to 30 days from the delivery date, or estimated delivery date for items not received, to contact the seller.
We'll send you reminders so you don't forget.
We or the seller will refund the PayPal covered by ebay money back guarantee you used to buy the item.

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No, the eBay Money Back Guarantee is automatically included with the purchase of virtually every item sold on eBay. What's covered by the eBay Money Back Guarantee? The eBay Money Back Guarantee protects you in the case that you don't receive your item, or if the item isn't as it was described in the listing. For complete details, see the eBay.


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It claims to take action in 30,000 cases each month when something goes wrong and users are out of pocket.
This was launched last year, and promises to refund the buyer with the cost of an covered by ebay money back guarantee if it does not arrive or is not as described.
If such a refund is made the seller has the money deducted from their account.
Last can you paypal back we reported how indefinitely after he sold a phone to a buyer in Hungary who claimed they had not received the item.
This resulted in eBay automatically refunding the buyer under the guarantee scheme and passing the cost back to Covered by ebay money back guarantee Wright, without investigating the matter.
Ebay later waived the fee β€” but failed to explain adequately why it had been so quick to favour the buyer.
Helen Hickman pictured above suffered a similar experience.
Mrs Hickman, 53, uses eBay to sell surplus stock from her baby shop in Buckinghamshire.
Last month, however, Mrs Hickman encountered her first troublesome buyer.
After selling a brand-new, sealed pushchair for Β£199.
This was just within the 14-day period during which a buyer can receive a refund β€” provided that the goods are in the same condition as when sold.
Another automated message from eBay a few days later was sent to Mrs Hickman stating that the buyer had to be refunded, despite the fact that Mrs Hickman had yet to receive the returned pushchair.
After calling eBay to dispute its insistence that she should pay without having received the item, eBay said it would investigate the matter.
Five days later, the case was formally closed in favour of article source buyer.
Like many who use eBay, Mrs Hickman said her frustrations really began when she needed to make contact with someone within the organisation.
Mysteriously, she got her money back a few days later.
As in the case of Mr Wright, it is not clear what prompted the payment β€” or whether the buyer was forced to pay after all.

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Items Not Covered. These are the purchases PayPal Buyer Protection doesn't cover. Real estate. Motorised vehicles (of any kind). Custom-made items. Industrial machinery (for manufacturing). Prepaid cards. Items that violate our policies. Anything you buy in person. Money transfers to friends or family.


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Sold as Seen! eBay Money Back Guarantee Experience for Item not as Described

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Here’s how to get your money back. Go to My eBay. If your item hasn’t arrived or isn’t as described, go to My eBay, find the item in your purchase history, and select return or item not received within 30 days of delivery.


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Upgrade to a newer version or use a different browser.
Discussions Share best practices, tips, and insights.
Meet other eBay community members who share your passions.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
The item is marked as shipped, however, this was on a Sunday so it seened suspicious.
Also they don't respond to my messages when I ask them for a tracking number.
Also after they accepted my offer, the item listing was taken down by ebay that same night.
This seems like a few red flags and I just want to know if I'm still protected by a money back guarantee if the item never covered by ebay money back guarantee or the seller deletes their account.
In your situation, I would not worry about what any of us have to say, I would contact eBay directly tell them what happened so they can look at this transaction and advise you on what to do.
How were you "brought" there?
If the Pay Now button on the website led you to the screen, you should be OK.
Sellers can take credit cards through their merchant accounts with an eBay approved internet gateway, and items paid for that way are covered.
On the other hand if the seller sent you a link to pay, the payment you authorized there for the price may be the least of your worries.
It sounds like you made the purchase separate from ebay.
Ebay doesn't offer the money back guarantee unless you made the purchase through Ebay.
Call eBay ASAP, and ask if they see the payment made through eBay checkout.
If it was, you are covered by eBay's Money Back Guarantee.
Since the listing has been removed, eBay should be able to get the refund started.
If it wasn't, call the phone number on your credit card immediately to not only dispute covered by ebay money back guarantee charge, but to report that you may have given your card information to a crook.
The item is marked as shipped, however, this was on a Sunday so it seened suspicious.
That's the same terminology you used in your other thread and it doesn't really tell us much.
Did this screen look the same as other times you checked out and paid for things?
It is still possible for unscrupulous sellers to spoof a payment screen.
Is the seller still active with current listings?
If so, what does their FB look like?
Sometimes an item or two will be taken down, but in other cases the whole account will be suspended.
Shipping on Sunday is the least suspicious thing here.
Many sellers read more that.
Forget keeping up with the Joneses.
OK kids, time to get the Dodge loaded up again.
I hear 'Poppy's By the Tree' calling.
This trip might be a long one too.
Instead of creating new topics, reply to the others and add information as it is requested.
Did you try to contact the seller before the listing was pulled, or after getting the message?
Is the item still in your purchase history?
If it is not you still have the covered by ebay money back guarantee ID in your sent messages folder.
Google or Search, ebay customer support phone number.
Call them shortly after 8:30am PDT.
That is the best chance of reaching a US based rep.
If you get a rep with a heavy accent, keep trying intil you get a US based one.
Carefully tell them what happened, and ask if just the listing, or the seller also has been removed.
If they haven't been removed ask if they have a Registered Merchant account?
If they do not, then your money back the rep you were directed to an off ebay site to pay.
Once you fnish your call with them.
Contact your card provider.
If it was, you are covered by eBay's Money Back Guarantee.
Since the listing has been removed, eBay should be able to get the refund started.
If it wasn't, call the phone number on your credit card immediately to not only dispute the charge, but to report that you may have given your card information to covered by ebay money back guarantee crook.
You can request a new card and number.
They should do that automatically, and tell you that they are, but just in case.
Matthew 7:5 First remove the beam out of your own eye, and then you can see clearly to remove the speck out of your brother's eye.
Truth will always be truth, regardless of lack of understanding, disbelief, or ignorance.
October is Bullying Prevention Month If a tracking number can up on sunday yes some sellers pack stuff sundays.
To be screaming two biz days after a tracking go's up is a little foolish.
It's not foolish if the listing disappeared from their purchase history or if ebay took the listing down.
It's smart to see something isn't right and to take precautions just in case and do something immediately instead of a week or more later.
The BIG thing the OP is worried about is if they have buyer protection.
The only way to find that out is to CALL EBAY.

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Purchases are covered by the eBay Money Back Guarantee when all of the following are true: An item isn't received or it isn't as described in the listing. A buyer reports that they didn't receive an item or requests a return within the eBay Money Back Guarantee timelines .


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It claims to take action in 30,000 cases each month when something goes wrong and users are out of pocket.
This was launched last year, and promises to refund the buyer with the cost of an item covered by ebay money back guarantee it does not arrive or is not as described.
If such a refund is made the seller has the money deducted from their account.
Last week we reported how indefinitely after he sold a phone to a buyer in Hungary who claimed they had not received the item.
This resulted in eBay automatically refunding the buyer under the guarantee scheme and passing the cost back to Mr Wright, without investigating the matter.
Ebay later waived the fee β€” but failed to explain adequately why it had been so quick to https://deposit-promocode-casinos.website/back/request-money-back-paypal.html the buyer.
Helen Hickman pictured above suffered a similar experience.
Mrs Hickman, 53, uses eBay to sell surplus stock from her baby shop in Buckinghamshire.
Last month, however, Mrs Hickman encountered her first troublesome buyer.
After selling a brand-new, sealed pushchair for Β£199.
This was just within the 14-day period during which a covered by ebay money back guarantee can receive a refund β€” provided that the goods are in the same condition as when sold.
Another automated message from eBay a few days later was sent to Mrs Hickman stating that the buyer had to be refunded, despite the fact that Mrs Hickman had yet to receive the https://deposit-promocode-casinos.website/back/money-back-guarantee-for-services.html pushchair.
After calling eBay to dispute its insistence that she should pay without having received the item, eBay said it would investigate the matter.
Five days later, the case was formally closed in favour of the buyer.
Like many who use eBay, Mrs Hickman said her frustrations really began when she needed to make contact with someone within the organisation.
Mysteriously, she got her money back a few days later.
As in covered by ebay money back guarantee case of Mr Wright, it is not clear what prompted the payment β€” or whether the buyer was forced to pay after all.

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Protection you need, peace of mind you deserve. Keeping your financial information secure is absolutely essential when buying online. Whether it's ecommerce, sending money or buying with debit and credit cards online, trust PayPal to help keep your transactions secure.


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WARNING ALL EBAY SELLERS! BEWARE OF THE BUYERS MONEY BACK GUARANTEE!

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CONTROL A00077 DRIVER DOWNLOAD - Be the first to review this item. You are covered by the eBay Money Back Guarantee if you receive an item that is not as described in the listing.


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After clicking I haven't received my item, eBay informs me that my item isn't ISN'T covered by eBay Money Back Guarantee. I've read through what transactions are NOT covered by the eBay Money Back Guarantee, and none of the exclusions apply to my item. Almost every menu choice you make in eBay help results in the "email eBay" option to be.


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Ebay Refund Guide - Get Your Money Back From a Bad Seller

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You are covered by the eBay Money Back Guarantee if you receive an item that is not as described in the listing. No additional import charges at delivery! If you are an international buyer please provide us with a contact number, which is used by customs in the event that there is an issue with your purchase.


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If you didn't get your item, you're covered under the eBay Money Back Guarantee. We'll make sure you either receive the item you ordered, or get your money back. Getting help with an item that hasn't arrived | eBay


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Results Of Ebay 30 Day Money Back Guarantee Case I Opened Up

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To use the eBay Resolution Centre you need to have a PayPal account. If you have paid as a PayPal Guest you cannot use this process, but you are of course still covered by PayPal Protection. You can find all details on the eBay Money Back Guarantee policy page.


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Common eBay scams and how to avoid them Buying and selling on eBay can be great, but it can also be fraught with risk. Here are some of the most common eBay scams and how they can be avoided.


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Returns are part of selling on eBay whether sellers advertise that they accept them on a listing or not. eBay’s Money Back Guarantee (MBG) allows buyers to return an item if it is β€˜not as described’ and also assists when an item is not received. eBay sellers should understand the limits of a return policy and the impact of the MBG on transactions.


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What is the amount covered under eBay Guarantee *? The entire amount paid by the buyer, including shipping amount is covered under eBay Guarantee *. What will happen to the eBay Buyer Protection process? As mentioned above, eBay Buyer Protection will cease to exist for all claims filed after April 20, 2010.


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The eBay Money Back Guarantee protects you in case you do not receive your item, or if the item is not as described in the listing. Vehicles, real estate, items sold by Sotheby's, websites and businesses for sale, classified ads, and services are not covered.


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Conditions and exclusions apply, so for all the details of how the eBay Money Back guarantee works, please see our full policy guidelines below.
Frequently Asked Questions When does eBay Money Back Guarantee apply?
In most cases, you'll be covered by eBay Money Back Guarantee, but exclusions apply.
Please see our full policy guidelines below.
Which payment methods are eligible for eBay Money Back Guarantee?
Your transaction's only protected by eBay Money Back Guarantee if you paid via eBay checkout or an eBay invoice, using an eligible payment method.
PayPal payments outside of eBay, bank transfers, cheques and cash are some of the payment methods that are not eligible.
Other exclusions apply based on categories and delivery conditions β€” please see our full policy guidelines below.
What happens if the seller doesn't respond or won't give me a refund?
Under eBay Money Back Guarantee, can you get paypal seller covered by ebay money back guarantee has 3 business days to respond and offer a resolution to your issue.
If you can't come to an agreement, you can ask us to step in and help.
We'll review the details of your case and make a decision within 48 hours.
If I refund a buyer, will I get a credit for my final value fee?
In most cases, if you issue a full refund to the buyer before we're asked to step in, we'll credit your final value fee.
Insertion fees and other eBay fees aren't refunded, though.
You can find more information in our policy below.
About eBay Money Back Guarantee Most eBay sales go smoothly, but if there's a problem with a purchase, the eBay Money Back Guarantee assists buyers to receive the item they ordered or get their money back.
Most transactions on eBay.
The seller should address the buyer's concern and provide updates on the delivery of the item, tracking information, or a.
If the buyer doesn't receive a response from the seller or isn't happy with their response, the buyer can ask us to step in and help.
If asked to step in, we review the information provided by the buyer and seller for evidence of successful on-time delivery to the buyer.
If we determine that the item wasn't successfully delivered, the buyer will be the full cost of the item and original postage via PayPal or as otherwise agreed.
The seller will be required to reimburse us for the amount unless the seller can provide compelling reasons as to why the seller should not cover the costs.
It is up to the seller to ensure that items are correctly listed and packed appropriately to avoid damage to the item in transit.
Generally, the buyer is responsible for accepting the item when it arrives.
If the buyer codes the genie game back play to 2 future delivery, their claim is not eligible for eBay Money Back Guarantee.
150 back card discover bonus cash buyer is responsible for paying any customs and duty fees for international postage.
If a buyer receives an item that doesn't significantly match the way it was described in the listing, the buyer needs to request a return.
The seller should address the buyer's concern and offer a solution such as having the item returned for a replacement or.
In some circumstances, eBay may also automatically accept a return request on a seller's behalf and require the buyer to return the item to the seller.
If the buyer doesn't receive a response or solution, or returns the item but doesn't receive a refund or replacement from the seller, the buyer can ask us to step in and help.
Sellers can also ask us to step in and help if they disagree that the item doesn't significantly match the listing.
If asked to step in, we review the item listing, photos of the item, if provided by the buyer or seller, and any other information about the item that the buyer and seller provide.
If we can't determine that the item matches the listing, the seller has already offered a return, or the seller's stated return window and policy applies, we require the buyer to return the item to the seller, if they didn't covered by ebay money back guarantee so already.
After confirming that the item was returned to the seller, we will the full cost of the item and original postage to the buyer.
When the buyer arranges delivery or picks up the item, we may not refund the cost of original postage or pickup.
If the seller hasn't facilitated the return β€” for example by providing a return postage label β€” we may also charge the seller any reasonable return postage costs.
We require the seller to reimburse us for the full refund amount.
Return postage costs will be added to the seller's invoice separately if an eBay return label was used.
Find out more about.
When an item isn't returned In some instances, we may not require that an item be returned to the seller.
Alternatively, with the buyer's consent, we may give a partial refund if an item was significantly not as described.
When we give the buyer a partial refund, we don't ask them to return the item.
We may require the seller to reimburse us for the partial refund.
Counterfeit items If a buyer suspects that an item is counterfeit and there are strong indicators that this is true for example: third-party authentication, or a statutory declaration by the buyerwe don't require the buyer to return the item to the seller.
The buyer covered by ebay money back guarantee to ensure the proper disposal of the item and may not sell it on eBay or elsewhere.
We refund the buyer for the full cost of the item and original postage, and the seller reimburses us for the refund.
If the seller does not covered by ebay money back guarantee or offer a solution, the buyer can ask us to step in and help.
If the seller does not respond or offer a solution, the buyer can ask us to step in and help.
Note that in some circumstances, eBay may accept the return automatically on the seller's behalf.
If the seller offers a replacement and the buyer doesn't post the original item back within 30 days of the buyer starting the return, we charge the buyer for the replacement.
The seller will be required to reimburse us for such refunds.
Latest estimated delivery date When we have no information about the actual delivery date, we use the latest estimated delivery date.
When we have no information about the estimated delivery date, covered by ebay money back guarantee consider the latest estimated delivery date to be 7 days from the payment date for transactions between a buyer and seller in the same country, and 30 days from the payment date for buyers and sellers in different countries.
Extended timelines for eBay Money Back Guarantee coverage In some situations, we may extend the period of time in which a buyer is eligible for the eBay Money Back Guarantee.
This lets us consider the buyer's location, the postage service used, the seller's extended return window, holidays, delays due to weather, national emergencies, labour strikes, governmental acts, fraud, and other circumstances.
When we extend a timeline for eBay Money Back Guarantee coverage, if the seller is responsible for requests opened during the extended timeline, we may make covered by ebay money back guarantee />Buyers and sellers can appeal by providing appropriate documentation within 30 days from when we make a decision about a transaction issue.
If the buyer successfully appeals, we have the right to seek reimbursement from the seller.
We refund buyers via PayPal or as otherwise agreed.
If a buyer doesn't wish to receive their refund into a PayPal account, we ask the buyer to contact Customer Support to discuss refund options.
We may money back betting offers provide refunds by coupon redeemable for purchases on eBay.
Seller funds When a buyer asks us to step in and help, a seller's funds may be held or set aside by PayPal, as outlined in the.
The seller is required to have a valid payment method on file.
The cost of return postage for an item that is not as described is the seller's responsibility.
You can find details about reimbursements in our.
Seller fees If a seller issues a buyer a full refund before we're asked to step in and help, we credit the seller's final value fee.
Insertion fees and other eBay fees aren't refunded.
Buyers can't use more than one resolution method to get a refund.
After selecting a resolution process eBay Money Back Guarantee, PayPal Buyer Protection or requesting a chargeback from their payment provider a buyer is required to use only that process to resolve the transaction issue.
If a buyer files a PayPal Buyer Protection dispute, the buyer can't open an eBay Money Back Guarantee request for the same transaction.
If a buyer files a chargeback, any requests opened through eBay Money Back Guarantee for the same transaction are immediately closed.
If a seller loses a chargeback after they reimburse eBay or the buyer, they can appeal the eBay decision by providing evidence of the lost chargeback.
Buyers who file fraudulent claims are subject to consequences outlined in the Abusing eBay section of the.
In addition, we reserve the right to indefinitely suspend the buyer's coverage under the eBay Money Back Guarantee.
This includes situations in which a seller is suspended for fraudulent activity.